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Toby conducts a rating audit for each prospective franchisee. The audit is divided into three parts. The first part is license review; the second part is engineering knowledge test (there are 100 questions in tota; with increasing difficulty, and are all open-ended questions. This is the most effective way to judge the knowledge of the supervisor in-depth. The most challenging topic is to look at pictures to locate engineering problems. The clearance rate is 30%); the third part is on-site manual assessment, based on carpentry, mud water, water and electricity according to internal standards to do a quality rating analysis. Every part has...