Post-Renovation Cleaning
Featurd Service
Standardized Post-Renovation Cleaning Procedure
- Equipment Disinfection: Thoroughly eliminate bacteria with professional disinfectants
- Antibacterial & Deodorizing Cleaners: Effectively clean and remove odors
- Appliances: Deep disinfection with high-temperature steam (additional charge)
- Carpets/Blinds: High-temperature steam treatment to remove dirt and germs (additional charge)
- Disinfection tools: High-temperature steam cleaners, powerful vacuum cleaners, and carpet cleaners
- Cleaners: Antibacterial & deodorizing cleaners, professional disinfectants, and multipurpose cleaners
- Disinfection tools: Disinfection sprayers, wipes, and cleaning cloths
How It Works
Top Cleaners at Toby
Why HelloToby Post-Renovation Cleaning Service?
裝修後清潔服務特色及費用一覽
項目 | 經濟版大掃除 | 至尊版深層清潔 |
---|---|---|
裝修後清潔 | 較表面清潔 | 由內至外徹底清潔👑 |
入伙前清潔 | 較表面清潔 | 由內至外徹底清潔👑 |
服務計算方式 | 以時數為單位 | 以呎數為單位 |
無時間限制 | ✘ | ✔ |
全面掃塵 | ✔ | ✔ |
清潔用品 | 客戶需自備 | 服務員攜帶到家 |
天然無害清潔劑 | ✘ | ✔ |
高溫蒸機消毒 | ✘ | ✔ |
去水位隔氣通渠 | ✘ | ✔ |
清潔地腳線/門框/外窗 | ✘ | ✔ |
水泥積/膠水漬/紙碎 | ✘ | ✔ |
傢俱/櫃筒 | ✔ | ✔ |
冷氣機 | ✔ | ✔ |
抽油煙機/抽氣扇/浴室寶/爐頭 | ✔ | ✔ |
服務收費 | $153/小時 | $2,250起/全屋 |
FAQ
How to make an appointment for post-renovation cleaning service?
- 1) After completing the payment, you will receive a confirmation email. Toby will then begin matching you with a cleaner who aligns with your service goals.
- 2) Once the right match is found, you will receive a booking success confirmation email. However, the matching process is influenced by various factors (e.g., service location and schedule), and a successful match is not guaranteed.
- 3) If Toby cannot find an available cleaner, you will be notified either through a phone call or an email about the unsuccessful booking. If you choose not to reschedule, any authorised payment will be promptly refunded to your original payment method.
Can I cancel or modify the booking of post-renovation cleaning service after purchasing?
- Yes, you can, but the following cancellation policy applies:
Cancellation - You need to cancel at least one business day before the service usage time. You will be charged a $100 administrative fee for cancellation, and the remaining balance of the service will be refunded within 7-14 business days. If you cancel on the day of the service, no refund will be given. We suggest you continue to let the service personnel serve you.
Changes - We only accept changes made at least one business day before the service usage time, and a $50 administrative fee will be charged for each change in service. If you request changes on the day of the service, your request will not be accepted. We suggest you continue to let the service personnel serve you.
If we are unable to successfully match a service personnel, and you request to change before the service usage time, you can change the service date and time for free.
How Many Service Hours and Staff Should I Choose?
- The charges for the Supreme Deep Cleaning Package vary depending on the size of the unit and whether it is unfurnished or furnished. For example, larger homes and those with furniture require more cleaning time and staff, resulting in higher fees. Additionally, specific service dates or times (e.g., peak seasons) and the location of the unit (e.g., remote areas may incur additional fees) can affect the pricing. Below is a reference for the recommended number of staff for the Supreme Deep Cleaning Package.
- Supreme Deep Cleaning Package (No Time Limit)
- Below 400 sq. ft.: 2 staff members
- 401–600 sq. ft.: 2–3 staff members
- 601–800 sq. ft.: 4 staff members
- 801–1,000 sq. ft.: 4–5 staff members
- Above 1,000 sq. ft.: 5 staff members
- Below 400 sq. ft.: From 4 hours / 1–2 staff members
- 400–700 sq. ft.: 4–5 hours / 2 staff members
- 700–1,000 sq. ft.: 6–7 hours / 2 or more staff members
- Above 1,000 sq. ft.: 8 hours or more / 2 or more staff members
Do I have to purchase insurance for post-renovation home cleaners?
- HelloToby has purchased a basic insurance plan for all home service personnel. However, since we are a platform matching jobs for service providers, we recommend that you purchase the insurance for home cleaners according to the Employees' Compensation Ordinance.
Do they need to provide professional cleaning equipment?
- Supreme Cleaning Service: Professional cleaning equipment provided (no need for clients to prepare cleaning tools):
- Professional Disinfection Equipment: High-temperature steam cleaner, powerful vacuum cleaner, and carpet cleaning machine
- Cleaning Agents: Antibacterial and deodorizing cleaners, professional disinfectants, and multipurpose cleaners
- Disinfection Tools: Disinfection sprayers, wet wipes, and cleaning cloths
- Standardized Cleaning Service: Clients are required to provide the following cleaning tools and supplies:
- Basic Cleaning Agents: Blue Power, Cleaner, Bleach, Dishwashing Liquid, Glass Cleaner
- Basic Cleaning Tools: Bucket, Towels, Rags, Scraper, Glass Scraper, Scouring Pad, Wire Brush, Broom, Mop
Is there an additional charge for house deep cleaning services on Saturdays and Sundays?
- Supreme Deep Cleaning Service:
- Standard rates apply from Monday to Friday. Additional charges apply in the following cases:
- An extra HK$300 surcharge applies on Saturdays, Sundays, and public holidays.
- The month before Chinese New Year and the two weeks after are considered peak cleaning season, with additional charges. Rates vary annually and will follow the pricing listed on hellotoby.com.
- Economy Deep Cleaning:
- Pricing is based on the Chinese New Year period (no additional charges for weekends or public holidays).
Reminder before the post-renovation home cleaner comes
- Please ensure you are attentive to your doorbell or phone notifications so that you can promptly admit our service providers. If customers do not answer the door upon the provider's arrival, the provider will wait in the vicinity for up to 45 minutes.
- If after this waiting period the door remains unanswered, the service providers reserve the right to depart and consider the service terminated. Should customers respond after the 45-minute mark but within the booked timeframe, the service will proceed as initially scheduled.
- We will not entertain any refunds or rescheduling for these occurrences. For any adjustments to the service, please contact us at 3703 3250 during business hours at least one business day prior to the scheduled service date.
What happens if household items are damaged during the service?
- To prevent accidents, please store and secure valuable items before the service personnel arrive. Additionally, fragile items should be kept or moved in advance. If a customer discovers any damage to items caused by negligence of the service personnel matched by our company, the maximum compensation provided by our company will be HKD $300. Claims must be submitted within 48 hours; otherwise, they will not be processed. If you require professional air-conditioner cleaning services, you can independently purchase this service through our website or mobile app.
More FAQ about House Cleaning service
- For more FAQ about our home cleaning service, please refer to https://support.hellotoby.com/hc/en-us/articles/360023890633-Toby-Home-Service-FAQ-T-C
Partners
More Home Services
About Post-Renovation Cleaning Service - Housekeeping Service, House Cleaner in Hong Kong, Hong Kong Cleaning Service
Post-renovation cleaning is a more complicated process than basic home cleaning as it requires extra attention to bathrooms and kitchen, and thus is a type of deep cleaning services. Post-Renovation cleaning is suitable for houses (without any renovation) prior to moving in. Besides, most Post-Renovation cleaning services includes floor cleaning, pest control, kitchen cleaning and more focused deep cleaning services.
Book online now to secure your preferred Post-Renovation day and time, especially if you want to book a Post-Renovation cleaning service at the end of the month.
Where to find the best Post-Renovation Cleaning services?
Legal part time domestic helpers and maids on our platform are verified and reviewed on a professional level. They are especially experienced in vacant house cleaning and Post-Renovation deep cleaning. We have numerous part time helper and domestic helpers that specialise in customised cleaning services such as spring cleaning. Looking for regular home cleaning, post-renovation cleaning or customised deep cleaning such as pest control... We are here to help you to solve different needs according to the unit size and requests!
Apart from the recommended home cleaners, I'd also like to check the average cost for Post-Renovation cleaners!
You can click "Buy now" on our webpage to see our service details and rates. Or you could download our mobile app Hellotoby to place your customised request for home cleaning. In no time, you will receive quotations from us and we will find the one who suits you most for you. Your service requests will be solved by the best solution on our platform.