Unfurnished Cleaning

Name: Unfurnished Cleaning
Brand: HelloToby
Rating: 5 (447 reviews)

Ready to move in your new home sweet home but didn't have time to clean it? Leave it to Toby, our cleaning experts will turn your house spotless! Hotline: 3703 3250

Most Popular Service Packages

2 Helpers ‧ Clean Faster & Cheaper

Sold 8,005 times

【New Customer: 4Hours with $174 OFF】This is our Hot selling packages. Over 5000 users have chosen this plan, 99% satisfy with the result.

From $291/hrFrom $323/hr

1 Helper ‧ Entire House Cleaning

Sold 24,768 times

【New Customer: $15/hr OFF】If your house is below 400 sq. ft, you can choose this plan, or else you should consider increasing service duration to enhance the efficiency.

From $153/hrFrom $182/hr

Standardized Cleaning Procedure

Over 20 standard cleaning checkpoints, 3 full hours of detailed professional cleaning. <Final outcome would be affected by requested service duration>

Floor Cleaning

Vent Cleaning (Disassembly Excluded)

Spotless Surface

Kitchen Cleaning

Washroom Sanitization

Stovetop Wipe Down

Sink & Faucet Wipe Down

Cleaning from Corner to Corner

Indoor Windows Cleaning

How It Works

Make a Reservation

Fill out a few simple questions and confirm the service details.

Assigning a Cleaner

The confirmation email and SMS will be sent to you once the cleaner confirms the job. Normally it will take 1-3 business days.

Service Completion

The cleaner will help you solve your household issues effectively and efficiently on the cleaning date.

Safety Guarantees

Personal Safety Insurance

HelloToby has purchased Personal Safety Insurance for every helper in case of workplace injuries.

Satisfaction Guarantee

If you are not satisfied with the service quality, we will replace the helper for you for Free! We strive to provide the best service you deserve.

Why Us?

The largest Home Services Reservation Platform in HK

All domestic helpers passed skills trainings and background checks

Transparent price, no hidden charges

Professional ERB Domestic Helper Training Cert

Monday to Sunday Customer Support

Services Cover all 18 districts in HK 

Quality Guaranteed, Caring After-Service Follow-up

Average matching time as low as 3 hours

Top Pros

Ms. Chan

5.0

Hired 580 times

Certificate in Home Cleaning

My name is Ying! I have more than 10-year experience of cleaning experience. Give me 3 hours, I will give you back a clean and cozy home!

Ms. Lee

5.0

Hired 350 times

Certificate in Home Helper

My name is Lee, I have more than 5 years experence and have served more than 500 families. Look forward to serving you.

Ms. Lam

5.0

Hired 450 times

Over 10 years experience

Halo, this is Hwa. Babysitting, Cooking and Cleaning are my specialities. A lot of customers praise me for my high efficiency. No matter it is move-in cleaning, or regular claning, I can always tidy up fast.

User Reviews

5.0

(447)

Anonymous User

5.0

Nov 27 2020

Very satisfied, friendly, considerate, very careful with dissembling and moving to ensure no damages. Good communication and very easy going, highly recommend!!

tobytestcase2

5.0

Nov 21 2024

Auto-translated from Chinese (Traditional)

show original review

It’s ok when you’re satisfied😌, when you can see what you want…. Um? You are

+852 980***00

5.0

Nov 06 2024

good very efficient and clean

Partners

FAQ

What is the procedure for booking?

After completing the payment, you will receive a confirmation email. Meanwhile, we will start the matching process to find a cleaner for you. Upon successful matching, you will receive a booking success confirmation email. If no matching can be made, you will receive an email stating your unsuccessful application, while the authorized payment will be refunded to your account.

Can I cancel or modify the booking after purchasing?

Yes, you can, but the following cancellation policy applies:

Cancellation - You need to cancel at least one business day before the service usage time. You will be charged a $100 administrative fee for cancellation, and the remaining balance of the service will be refunded within 7-14 business days. If you cancel on the day of the service, no refund will be given. We suggest you continue to let the service personnel serve you.

Changes - We only accept changes made at least one business day before the service usage time, and a $50 administrative fee will be charged for each change in service. If you request changes on the day of the service, your request will not be accepted. We suggest you continue to let the service personnel serve you.

If we are unable to successfully match a service personnel, and you request to change before the service usage time, you can change the service date and time for free.

Do your pros have insurance?

HelloToby has purchased a basic insurance plan for home service personnel. But since we are a platform matching jobs for service providers, we recommend you to purchase the insurance for pros according to the Employees' Compensation Ordinance.

Will the cleaner bring their own cleaning supplies?

We strongly recommend to purchase and provide cleaning supplies. Or else you will be responsible for paying back the purchases made by our housekeeping assistant, and an additional hour will be enforced on top of the total cleaning time in order to compensate for the time spent purchasing the supplies.
Detergents: Blue Viva, Jie Liang, Bleach water, Dishwashing Liquid
Tools: Water bucket, towels, rags, brooms, mops, stainless steel scrubber, blade scrapers, glass scrapers, sponges

Reminder before service provider comes

Please kindly pay attention to the door bell or phone's notification to ensure that you can open the door for our service providers. If customers failed to open the door on time, our service providers will wait nearby for 45mins. If customers still failed to open the door for the service, the service providers have the right the leave and terminate the services. If customers arrived, the service providers will continue serve for you according to the original time slots. No refund or rescheduling would be accepted for the above situations. For any service modification, please kindly contact us at 3703 3250 in at least 1 business day (within office hours) before the service.

More FAQ about Home cleaning service.

For more FAQ about home cleaning service, please refer to https://toby.fyi/YP00Z5

More Home Services

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About Unfurnished Cleaning, Move In/Out Cleaning, Vacant House Cleaning, Cleaning Services in Hong Kong

Unfurnished Cleaning Service typically cleans extensively to make sure every corner of the house is clean, and thus it is a type of deep cleaning services. Vacant House Cleaning is suitable for houses (without any renovation) prior to move in. Besides, most move in cleaning services includes floor cleaning, pest control, kitchen cleaning and more focused deep cleaning services. Are you moving in or out? Vacant house cleaning is your best choice!

Where to find the best Unfurnished Cleaning services? Legal part time domestic helpers and maids on our platform are verified and reviewed on a professional level. They are especially experienced in vacant house cleaning and move in/out deep cleaning, equipped with all the necessary cleaning supplies. We have numerous part time helper and domestic helpers that specialize in customized cleaning services such as spring cleaning. Looking for regular home cleaning, move in cleaning or customized deep cleaning such as pest control? We are here to help you to solve different needs according to the unit size and requests!

Apart from the recommended cleaners, I'd also like to check the price of hiring a move in/out cleaning expert!

You can click "Buy now" on our web page to see our service details and rates. Or you could download our mobile app Hellotoby to place your customized request for home cleaning. In no time, you will receive quotations from us and we will find you the one who suits you most. Your service requests will be solved by the best solution on our platform.